Lynx maintains a full service centre on the premises staffed with factory trained technicians.

Unless individually and explicitly specified, Lynx products have the following warranty periods:

Lynx Professional

Lynx professional series riflescopes have a lifetime warranty.

Lynx Riflescopes (excluding professional models)

Other Lynx riflescopes have a warranty period of 15 years effective from the date of purchase of the scope.

All Other Lynx Products

All other Lynx products have a warranty period of 5 years, effective from date of purchase.

Lynx Electronics Components

All electronic components incorporated into Lynx products, such as illuminated reticle riflescopes and red-dot scopes, are warranted for five years from date of purchase.

Lynx products are warranted against original defects in material and/or workmanship provided that the unit has not been abused, taken apart or tampered with in any way whatsoever. The warranty is limited to the original purchaser and is not transferable. The warranty only applies to products purchased in South Africa. Should it become necessary to repair your Lynx product, package the unit carefully and return it to:

  The Lynx Service Centre, PO Box 98078, Sloane Park 2152, South Africa.

Include your name, address and telephone number and a note with a full and accurate description of your problem. In the event that the repair is not covered by warranty an estimate will be sent for your approval. Lynx shall not be held liable for any consequential, incidental or contingent damage whatsoever.

Repair or replace?

Our factory trained technicians are capable of repairing all our distributed products.  Lynx will, at its discretion, repair or replace any product that is found to be defective.

After after sales service.

Work on non-warranty repairs is guaranteed for 3 months.  Repairs done under warranty do not affect the original warranty period.

Is it really defective?

The workshop is equipped with instruments capable of determining if a scope, binocular or astronomical telescope is operating within factory specifications.

Who pays for what?

In the event that the defect originates with factory workmanship or materials, and provided that the product was purchased within the prescribed warranty period, Lynx will conduct the repair or replacement at no charge.  Carriage to Lynx will be borne by the customer, return carriage via regular postal service will be borne by Lynx.